Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
How Supplier Risk Scoring Works and What to Check Before Buying It
A primer on how supplier risk platforms assemble their scores, which regulations are driving the spend, and what to test during an evaluation.
Bhavika J
OpenAI Abandoned In-Chat Checkout Six Months After Launching It
A POV essay on why OpenAI's retreat from in-chat checkout shows that discovery, not the transaction itself, is where AI agents are actually earning their place in retail.
Bhavika J
Gartner Merges Sales Engagement and Revenue Intelligence Into One Category
An explainer on Gartner's new Revenue Action Orchestration category, why sales engagement and revenue intelligence tools are converging, and what it changes in daily SDR and AE workflow.
Bhavika J
AWS's Repeat Outages Highlight the Platform Maturity Gap
A fourth AWS regional outage since May, Kubernetes 1.35's newly stable in-place pod resizing, and a new platform engineering survey together show what separates reliable cloud operations from fragile ones this year.
Bhavika J
Hinge Health Buys Cylinder Health for $105 Million to Add Virtual GI Care
Hinge Health is paying $105 million in cash for virtual digestive care vendor Cylinder Health, and existing Cylinder clients have questions to ask before the 2027 single-app launch.
Bhavika J
How to Evaluate AI Resolution Claims in the Contact Centre
A guide to what "resolution rate" actually means in contact centre AI, why the number varies so widely between vendors, and what to check before trusting one.
Bhavika J
Nine Months In, India's Labour Codes Are Still a Work in Progress
Central rules for India's four labour codes went live in May 2026, but state notification is uneven and the wage-ceiling and 50 percent basic-pay rules are still reshaping payroll nine months after the codes took effect.
Bhavika J
India Cracks Open UPI Fees as US Regulator Lets Banks Charge for Data
India's Parliament has amended the law that kept UPI merchant payments free for six years, and the US consumer finance regulator has sent a rewritten open banking rule to the White House that would let banks charge fintechs for account data, and both moves land on the same underlying question: who pays for payment infrastructure that has been treated as a free public good.
Bhavika J
Apache Iceberg v3 Lands on Snowflake and Databricks: What Changed
A look at what Apache Iceberg v3 general availability on Snowflake and Databricks actually changes for teams choosing a lakehouse table format in 2026.
Bhavika J
AWS Raises GPU Instance Prices Twice in 2026, Breaking Its Own Pattern
A look at AWS's first-ever price increase on EC2 GPU capacity, Azure's July network outage, and what's shipping in Kubernetes 1.37 and Cilium 1.20.
Bhavika J
Salesforce's Agentforce Sales and the Clari-Salesloft Merger, Explained
A plain look at how Salesforce's agentic sales rebrand and the Clari-Salesloft merger are changing the daily workflow for SDRs and AEs.
Bhavika J
CISA Adds Four Actively Exploited Flaws to KEV Catalog
CISA added four critical, actively exploited vulnerabilities in Microsoft Windows, SharePoint, VMware vCenter and Apple macOS to its Known Exploited Vulnerabilities catalog on August 18, giving federal agencies three days to patch or disconnect.
Bhavika J