Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
India Caps Government EPS Share at ₹15,000 Wages, Extends PF Filing Deadline
India's labour ministry and EPFO issued a retrospective pension amendment and a 16-day filing extension in October, both tied to the first provident fund return under the ₹25,000 wage ceiling.
TechShorts Newsroom
Voice AI Agents Score Well Below Text Agents on Customer Service Benchmarks
How the τ-bench family and related benchmarks test AI customer service agents, and what they found when the same tasks moved from text to voice.
TechShorts Newsroom
NPCI Delays UPI Merchant Fee as OCC Finalizes First GENIUS Act Rule
NPCI has put its 0.4% UPI merchant fee on hold until after Diwali with a Supreme Court challenge pending, while the OCC has issued the first final federal rule for US stablecoin issuers under the GENIUS Act.
Bhavika J
How Multi-Table Transactions Work Now Databricks Has Made Them GA
Databricks made multi-statement transactions generally available on 16 October. This explainer covers how multi-table commits work in Databricks, Snowflake, BigQuery and Iceberg REST catalogs, and what to check before moving warehouse jobs onto them.
Bhavika J
What the FCC's New TCPA Opt-Out Order Means for Sales Calls and Texts
An explainer on the FCC's October 2026 TCPA order on withdrawing consent to robocalls and robotexts, and what it changes for sales teams that use automated texting, voicemail drops or AI voice agents.
Bhavika J
Google's London Zone Fails, Azure Raises European Prices, CMA Moves on Microsoft
A power event took down a Google Cloud zone in London on October 20, Azure will raise VM and storage prices in seven regions from February 1, 2027, and the UK's CMA proposed new oversight of Microsoft's business software, including cloud licensing.
Bhavika J
Freshworks' Torii Deal Shows Why AI Spend Control Belongs in the Contract
Freshworks has agreed to buy SaaS management vendor Torii to track metered AI spend, and we argue buyers will get more reliable control from their AI vendor contracts than from any governance tool.
Bhavika J
Grok Voice 3.0 and Open Jais 3 Ship as Amazon Is Reported in Decart Talks
Grok Voice 3.0 holds its price for support-line agents, Jais 3 puts open Arabic models on Hugging Face, and Amazon is reported to be in $7 billion talks to buy chip-portability startup Decart.
Bhavika J
NRF's Trillion-Dollar Holiday Forecast Makes AI Traffic the Wrong Scoreboard
A house view on why NRF's $1.013 trillion holiday forecast, with nearly half its growth coming from real spending and the rest from higher prices, makes AI-referred traffic a poor measure of retail technology this season.
Bhavika J
Healthleap Raises $38M to Expand AI Screening of Hospital Inpatients
Healthleap, whose software flags hospital inpatients who may have undiagnosed malnutrition, has raised $38 million in seed and Series A funding to screen for more conditions.
Bhavika J
How Europe's E-Invoicing Mandates Change Accounts Payable
How European e-invoicing mandates work, from France's September 2026 go-live to Germany's January 2027 issuing deadline, and what they change for accounts payable and procure-to-pay systems.
Bhavika J
Workday and UKG Move to Let Outside AI Assistants Act on HR and Payroll Data
Workday and UKG announced a day apart that outside AI assistants will be able to act on HR and payroll data through MCP, with each vendor's existing permissions deciding what they can do.
Bhavika J