Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
AI Disclosure Rules for Customer Service Bots and What Experiments Measured
How the EU AI Act and California, Utah and Maine rules on disclosing customer service bots work, and what field experiments measured about disclosure, humanlike design and staff workload.
Bhavika J
India Standardizes Its Bank Data Network as JPMorgan Bars Outside AI Agents
India is making its account aggregator network interoperable and giving it a standard price from November 1, while JPMorgan has barred outside AI agents from acting on Chase retail accounts.
Bhavika J
How Databricks Pricing Works Now That the Standard Tier Is Retired
How Databricks bills compute in DBUs, what the October 1, 2026 retirement of the Azure Databricks Standard tier changes for each workload type, and what administrators should check after the automatic upgrade to Premium.
Bhavika J
Microsoft's Copilot Meter Is Off by Default for Enterprises, On for SMBs
Microsoft and Atlassian are adding metered AI billing on top of seat prices this quarter. The meter's default setting now matters more to buyers than the per-credit rate, and Microsoft has given small businesses the riskier one.
Bhavika J
Mistral Holds Large 4 Weights for Cyber Tests as Anthropic Tiers Claude Access
Mistral's staged Large 4 release and Anthropic's three-tier Cyber Verification Program, both announced on 6 October, change who can use the most cyber-capable AI models and on what terms.
Bhavika J
How Spend Classification Works, and What to Check Before Trusting It
An explainer on how spend classification maps procurement transactions to a category taxonomy, how rules-based and machine-learning approaches differ, and what buyers should check before trusting the results.
Bhavika J
California Enacts Clinical AI Laws on Bias and Clinician Judgment
Gov. Gavin Newsom signed AB 1979 and SB 503, which set California rules for clinical AI tools and consumer health chatbots from Jan. 1, 2027, and vetoed two related bills.
Bhavika J
SAP Agrees to Buy TechWolf to Feed Skills Data Into SuccessFactors Agents
SAP's planned acquisition of Ghent-based TechWolf gives its SuccessFactors AI agents a live skills graph and leaves Workday customers who rely on TechWolf's integration with an open question.
Bhavika J
Stripe Buys Parafin, Valley Buys Bluevine, RBI Sets Remittance Rules
Stripe's deal for Parafin and Valley National's purchase of Bluevine both target small-business finance, while new RBI rules on crediting inward cross-border payments take effect in India on 9 October.
Bhavika J
How Fivetran, Airbyte and Estuary Price Data Ingestion
An explainer on the three ways managed ingestion tools charge, by rows changed, gigabytes moved or reserved capacity, and what to check before signing.
Bhavika J
California Curbs Pixel Suits, Widens Deletion Rights; FTC Eyes Ad Tools
How California's SB 690 and SB 923 and a new FTC inquiry into platform ad-optimization tools change tracking, data enrichment and paid media work for marketing teams.
Bhavika J
Fortinet Warns of Exploited FortiMail Zero-Day as Patch Status Stays Unclear
Fortinet disclosed an actively exploited FortiMail file-write flaw, CVE-2026-104286, on October 1, and this brief covers the affected versions, the workarounds and the unresolved patch status.
Bhavika J