Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
What Gmail, Yahoo and Outlook Sender Rules Mean for Outbound Sales Teams
An explainer on the authentication, complaint-rate and unsubscribe rules Google, Yahoo and Microsoft set for bulk senders, and how they apply to SDR and AE outbound email.
Bhavika J
AWS Reprices GPU Blocks, Azure Explains Gateway Outage, Google Courts EKS Users
AWS's new EC2 Capacity Block rates, Microsoft's account of an 18-region Azure gateway outage and Google's new EKS-to-GKE migration tool, and what each says about how much control cloud buyers have over a single provider.
Bhavika J
How Salesforce's Piper and Hunter Agents Split Inbound and Outbound SDR Work
An explainer on how Salesforce's new Piper and Hunter agents handle inbound and outbound sales development, and what the split changes for SDR and AE workflows.
Bhavika J
Docker and Azure Ship Agent Sandboxes the Same Week AWS Launches CloudWatch Omni
Microsoft and Docker launched microVM sandboxes for AI agent code in the week of 23 September 2026, Docker pledged its agent permissions format to the CNCF, and AWS made CloudWatch Omni generally available.
Bhavika J
California Extends Deletion Rights to Purchased Data, Keeps Opt-Out Model
How California's new deletion law, the veto of its sensitive-data sales ban, and a proposed IAB contract for measurement services change data and attribution work for marketing teams.
Bhavika J
Citrix Patches Two NetScaler Zero-Days Exploited Before Fixes Shipped
Citrix has fixed CVE-2026-88771 and CVE-2026-88772, two NetScaler ADC and Gateway flaws exploited before patches existed, and CISA has set a September 30 federal deadline.
Bhavika J
How Punchout Catalogs Work, and Where Guided Buying Fits
An explainer on how punchout catalogs connect procurement systems to supplier web stores, how cXML and OCI differ, and what guided buying adds on top.
Bhavika J
Rightway Raises $155M Series E Led by Francisco Partners
Pharmacy benefit manager Rightway has raised a $155 million Series E led by Francisco Partners. This brief covers the round, how the company describes its model, and the federal PBM rules its employer clients now face.
Bhavika J
Anthropic, WooCommerce and Amazon Agents Leave the Final Click to People
An editorial on why this month's commerce agent releases from Anthropic, WooCommerce and Amazon stop before payment or live store changes, and why we think that is the right design.
Bhavika J
OpenAI and Anthropic Cut Frontier Model Prices on the Same Day
OpenAI's GPT-6 Sol and Luna and Anthropic's Claude Opus 5.5 launched on September 22 at lower API prices, while training-data supplier Snorkel AI raised $350 million.
Bhavika J
India Raises EPF Wage Ceiling to ₹25,000 as State Labour Rules Near Deadline
How India's higher EPF wage ceiling, the new EPF Scheme 2026 and the October 31 target for state labour code rules change payroll compliance for employers in India.
TechShorts Newsroom
What Four Field Experiments Measured When Contact Centres Added AI
A guide to what four field experiments found when contact centres gave agents AI assistance or handed chats to AI agents, and what buyers should measure in their own pilots.
Bhavika J