Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
HomeBase Rolls Out Simbe's Shelf-Scanning Robots Chainwide
HomeBase USA has expanded Simbe Robotics' Store Intelligence platform, including its Tally shelf-scanning robots, to all of its store locations.
Bhavika J
FDA Clears First Medical Device Built on a Patient-Facing LLM
The FDA has cleared UpDoc's insulin-titration software, the first medical device to put a patient-facing large language model in the loop of a treatment decision, alongside an $18 million seed round from Mayo Clinic and Eli Lilly.
Bhavika J
Spend Under Management Is Rising. Maverick Spend Isn't Going Away.
Procurement's headline control metric climbed to a record high in 2025, but "spend under management" and "compliant spend" measure two different things, and the gap between them is where maverick buying survives.
Bhavika J
Three Months In, the UK's Fair Work Agency Is Reshaping Payroll Compliance
The UK's new single labor enforcement body launched April 7, 2026 alongside first-day sick pay eligibility and a new six-year holiday pay recordkeeping duty. Three months in, payroll and HR teams are working through what the combined change means.
Bhavika J
Why Contact Centre AI Metrics Look Best in the First 30 Days
A look at why customer-service automation numbers announced at launch rarely match what a deployment shows a year or two later, using Klarna's publicly documented reversal as the clearest case on record.
Bhavika J
Databricks Stops Giving Away Its AI Chat Interface to Data
Databricks began charging for Genie, its natural language query tool, once users pass a modest monthly free allowance, turning a widely used AI/BI feature into a new line item on the DBU bill.
Bhavika J
Klarna Bids for a Bank Charter as India Redraws Its NBFC Map
Klarna filed for a US industrial bank charter to fund its own loans as the ILC fight over fintech banking reignites, while the RBI's new NBFC categories quietly narrowed which non-bank lenders it will directly supervise starting July 1.
Bhavika J
How Lead Routing Rules Actually Decide Who Gets a Prospect
A look at how CRM lead routing rules (round robin, weighted, and account-based) actually assign prospects to reps, and where the logic most often breaks down.
Bhavika J
Kubernetes Runs AI in Production. Platform Teams Are Still Catching Up.
CNCF's own 2026 survey data shows Kubernetes has become the default place organizations run AI workloads, and that the tooling around it is maturing fast, but platform engineering teams still are not staffed to operate any of it reliably.
Bhavika J
Nissan Confirms Employee Data Theft Tied to Oracle PeopleSoft Zero-Day
Nissan says employee Social Security numbers, banking details and tax records were stolen after attackers exploited an unauthenticated Oracle PeopleSoft zero-day, part of a broader campaign Mandiant links to a cluster overlapping with ShinyHunters.
Bhavika J
Connecticut, Arkansas and Utah Privacy Laws Land on July 1
Three state privacy laws took effect July 1, 2026: Connecticut lowered its applicability threshold, Arkansas banned targeted ads to minors, and Utah added a right to correct personal data. Here is what each one changes for marketing teams running CDPs and ad platforms.
Bhavika J
AI Investors Are Funding the Infrastructure Nobody Sees
Three funding rounds closed within a three-day window in late June and early July 2026 for AI infrastructure companies working on compute access, chip architecture licensing, and data center cooling monitoring, showing where investor capital is flowing beyond flagship model releases.
Bhavika J