Blog
Perspectives from the field
Guest posts from operators, agencies, and thought leaders across B2B tech.
Cognition Raises $1 Billion as Its AI Coding Agent Hits $492M in Revenue
Cognition closed a $1 billion round at a $26 billion valuation after its Devin coding agent grew revenue 13-fold in a year, a sign enterprises are paying for autonomous software engineers rather than just testing them.
Bhavika J
Salesforce's Flat-Fee AI License Is Not a Discount, It's a Bet
Salesforce's new Agentic Enterprise License Agreement trades per-use AI pricing for a flat multi-year fee, and the company has said openly it is fine losing money on the deal now to own the account later.
Bhavika J
Quick Commerce Stopped Asking If It Works
Three unrelated stories this month, in India, the UK and Germany, show quick commerce moving past survival questions and into ones about scope, pricing power and who else has to adjust.
Bhavika J
Invoice Fraud in Procurement: How It Actually Works, and What Catches It
A look at how invoice fraud bypasses standard accounts payable controls, and which detection layers actually catch it.
Bhavika J
Cedars-Sinai Deploys OpenEvidence Clinical AI Across All Departments
Cedars-Sinai has given physicians, nurses, pharmacists and therapists system-wide access to OpenEvidence's clinical AI, tied directly into patient records inside Epic.
Bhavika J
India Sets EPF Wage Ceiling and Interest Rate, Backdated to November
A pair of same-day gazette notifications fixes India's EPF wage ceiling, sets a 12 percent arrears interest rate that applies retroactively to November 2025, and raises inspection costs for the roughly 1,200 large employers that run their own provident fund trusts.
Bhavika J
CSAT vs. Customer Effort Score: What Each One Actually Measures
A plain explanation of what CSAT and Customer Effort Score each measure, why they disagree, and which one holds up when a support automation project needs to prove it worked.
Bhavika J
Washington Opens the Door for Fintechs as RBI Weighs Slowing Down UPI
A White House executive order pushing regulators to ease fintech access to the US banking system landed the same month RBI proposed a mandatory delay on UPI transfers to fight fraud, pulling the two largest fintech markets in opposite regulatory directions.
Bhavika J
Data Observability Pricing, Explained: Credits, Quotes and Per-Table Rates
A look at how data observability vendors actually price their platforms, from Monte Carlo's published credit tiers to Metaplane's flat per-table rate, and what buyers should check before signing.
Bhavika J
CRM Data Enrichment, Explained
A plain look at how CRM data enrichment tools fill in missing contact and account fields, and why SDR and AE teams end up working from bad records without noticing.
Bhavika J
AWS's US-EAST-1 Outage Traces to a Data Center That Got Too Hot
A cooling failure in a single Northern Virginia data center hall knocked AWS's US-EAST-1 region offline for up to 28 hours in early May, and the industry data on rack density suggests it will happen again.
Bhavika J
Google's RTB Settlement, a Pixel Ruling and GM's Fine Reset the Rules
A court-approved Google ad-auction settlement, a federal appeals ruling on tracking pixels, and a record California privacy fine all landed within about five weeks of each other, and each one changes what marketing teams are allowed to collect or buy.
Bhavika J