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FTC Sues Hims & Hers Over Health Data Sent to Meta and Snap

FTC Sues Hims & Hers Over Health Data Sent to Meta and Snap

Bhavika J

Techshorts Editorial Team

The Federal Trade Commission sued telehealth company Hims & Hers on July 29, 2026, joined by the attorneys general of Utah and California, alleging the company shared consumers' sensitive health information with advertising platforms owned by Meta and Snap despite promising to keep that information private. The same week, a long-planned change to how Google Analytics and Google Ads share data took full effect, and Integral Ad Science published data showing where a large share of programmatic ad spend actually lands. None of these are new trends. All three are concrete, dated events that change what a marketing team is legally and technically responsible for when it comes to attribution data.

The Hims & Hers complaint

The FTC's complaint, filed jointly with Utah and California, alleges that Hims & Hers placed pixel-based trackers from Meta, Snap and other ad tech companies on its site and app, and that those trackers captured and transmitted users' health information, including details tied to specific medical conditions. The agency says this contradicted the company's own privacy policy, which told consumers their health information would stay private. The complaint also alleges deceptive subscription billing and cancellation practices under the Restore Online Shoppers' Confidence Act.

Hims & Hers disputed the allegations in a statement, saying the FTC disregarded evidence submitted during a three-year investigation. The case is pending; nothing here should be read as a finding of fact. The stock fell about 10 percent the day the suit was filed, according to CNBC's market reporting.

What makes this consequential for marketers generally, not just telehealth: the mechanism at issue is the standard pixel-based retargeting and conversion tracking setup that most consumer marketing teams run on Meta and Snap. If a company's own pixel implementation passes more data to an ad platform than its privacy policy discloses, that gap is now a live enforcement theory, not a theoretical one. Marketing and legal teams should audit what their pixels and server-side events actually send, not what the tag manager configuration says they send, and confirm it matches the privacy policy a customer actually read.

Google narrows the gate on Ads data

Separately, a change to how Google Analytics 4 and Google Ads exchange data took effect June 15, 2026. Before that date, two settings governed whether advertising data reached a linked Google Ads account: Google Signals inside Analytics, and Consent Mode's ad_storage parameter inside Ads. After June 15, ad_storage is the sole gate. Google Signals still governs enriched reporting inside Analytics, but no longer has any bearing on what flows into Ads.

For teams that built consent programs assuming Google Signals was a second safety net, that net is gone. A misconfigured consent management platform now has one fewer backstop before advertising data moves to Ads. This is not a policy change, it is a plumbing change, and plumbing changes get missed because no one issues a press release when a pipe gets rerouted. Consent management platform configurations tied to ad_storage are worth a direct audit this quarter, independent of whatever a vendor's changelog says was tested.

Where the ad dollars are actually going

Integral Ad Science released its 21st Media Quality Report on July 9, 2026, drawn from more than 300 billion daily digital interactions. The headline number: made-for-advertising sites carry a rate on mobile web display four times higher than desktop, 2.0 percent versus 0.5 percent. Mobile web accounts for 45.1 percent of all open web impressions IAS measured, but generated 71.9 percent of MFA impressions, 71.5 percent of ad clutter impressions and 54.9 percent of brand suitability failures. Video viewability reached 79.7 percent globally against 67.9 percent for display, an 11.8 point gap.

The pattern across the report is that unmanaged open web display inventory, particularly on mobile, is where quality problems concentrate, while managed video and social environments perform closer to what buyers expect. For teams running programmatic display, this is a direct argument for tighter inventory lists and inclusion-list buying on mobile web rather than broad open exchange targeting, and for weighting attribution models toward channels where the underlying impression data is more trustworthy.

What to watch next

Hims & Hers has 20 days from filing to respond to the FTC complaint, which puts an initial procedural marker in mid-to-late August. Watch whether the company's answer addresses the specific pixel implementation the FTC describes, since that will signal whether other direct-to-consumer health and wellness brands running the same Meta and Snap pixel setups should expect their own inquiries.

Sources

  1. FTC, "FTC, States Act Against Hims & Hers for Deceptive, Unlawful Privacy Practices" - https://www.ftc.gov/news-events/news/press-releases/2026/07/ftc-states-act-against-hims-hers-deceptive-unlawful-privacy-practices
  2. CBS News, "FTC sues Hims & Hers over health data privacy" - https://www.cbsnews.com/news/ftc-sues-hims-hers-health-data-privacy/
  3. TechCrunch, "FTC sues Hims & Hers for allegedly sharing patients' medical data with advertisers Meta and Snap" - https://techcrunch.com/2026/07/30/ftc-sues-hims-hers-for-allegedly-sharing-patients-medical-data-with-advertisers-meta-and-snap/
  4. CNBC, "Hims and Hers FTC lawsuit stock" - https://www.cnbc.com/2026/07/29/hims-and-hers-ftc-lawsuit-stock.html
  5. Dataslayer, "GA4 Google Ads data controls June 15 2026" - https://www.dataslayer.ai/blog/ga4-google-ads-data-controls-june-15-2026
  6. Usercentrics, "Google Signals Consent Mode Changes 2026" - https://usercentrics.com/knowledge-hub/google-signals-consent-mode-changes-2026/
  7. Integral Ad Science, "IAS 21st Media Quality Report" - https://integralads.com/news/ias-21st-media-quality-report/
  8. Businesswire, "IAS's 21st Media Quality Report Shows How Proactive Optimization Turns Media Quality into a Performance Engine" - https://www.businesswire.com/news/home/20260709193982/en/IASs-21st-Media-Quality-Report-Shows-How-Proactive-Optimization-Turns-Media-Quality-into-a-Performance-Engine
  9. PPC Land, "Advertisers face 4 times higher MFA rate on mobile web display, IAS finds" - https://ppc.land/advertisers-face-4-times-higher-mfa-rate-on-mobile-web-display-ias-finds/